Services

Customer Service

Our Customer Service team are your first point of call and will be with you every step of the way. Working to create a bespoke quote, detailing your requirements and ensuring we shoot on-schedule and on-budget. Always more than happy to help with any questions you might have, your dedicated Customer Agent is a great source of support and knowledge helping to make sure every aspect of your shoot runs smoothly.

Keeping you updated regularly with all the information you need to support you on your journey with us. Your Customer Agent takes the time to get to know you and your business, delivering our unrivalled Model Studios customer service.

Goods In/Out

Experts in logistics and warehouse management, we ensure your products arrive and leave our studio safely. Our studio capacity allows us to handle large quantities of product from fashion to furniture and homewares. We cater for everything, from large sofa suites to small accessories. Our dedicated team unpack and sort your items, checking them in using detailed spreadsheet documents. Then taking the time to prepare your products, ready for their moment in front of the camera.

With a host of steamers at the ready, your garments and fabrics will be pressed and steamed. Laces tied and buttons polished, delivering products and garments to our photographers in an efficient and organized manner.

If you’re located within our catchment areas in Florida, we can arrange collection with one of our studio vans. Or simply send your products direct, via your preferred courier or supplier. We have connections with all major postal and courier services – easy to find, located in a safe and secure, well-catered for business park.

Once your shoot is complete your product is carefully repackaged with the due care and attention, then checked out again using our detailed spreadsheets to account for each item delivered before sending on its way back to you. Offering an efficient and reliable Model Studios service our clients have come to depend on.

Managing the details

From initial mood boards to dressing the set, our stylists work closely with you to create the best environment to showcase your products.

With access to a large selection of high-quality props and a talented Set Build team, they have all the tools they need to make your product stand out from the competition.

Set Build

Our set builders are accomplished designers and craftsmen. Experienced and highly skilled, creating one-of-a-kind sets built specifically for your products.

Whether you are looking for a small set which gives the illusion of a bigger space or a number of room sets to highlight several ranges of products, whatever the scale of your project we have the space, talent and equipment to make it happen.

Photography

Our team of talented models and photographers are skilled in a variety of specialized photography disciplines.

With the latest software, camera and lighting equipment we ensure our Photographers have the best tools available to support their skills and expertise.

Working as a team, sharing knowledge and experience, collaborating efforts and ideas to create the best imagery for our clients. To our mind, we have the best team of Photographers and Models of any commercial studio and will always be an advocate for their passion, skills and dedication.

We also work together with a large number of freelance photographers in more than fifty countries, to facilitate the work of models who, due to schedule or other reasons, cannot travel to our facilities.

Client areas

If you choose to attend your shoot, you will get to experience our enthusiasm and professionalism first hand.

We have dedicated client areas in each studio, enabling you to continue working whilst attending your shoot. WiFi access is available in all areas, along with either comfortable sofas or desks and chairs – whatever you need.

Tea and coffee are always on tap, and we even provide lunch.

Post Production

Our team of post-production artists are on hand working in tandem with our photographers, refining your raw images and adding those magic finishing touches that really make your shots stand out from the crowd.

Using top-of-the-range software to create detailed clipping paths and accurate color corrections. Our team of retouchers get to know your preferences for shaping and styling to ensure consistency you can rely on. Job, after job, after job.

If your samples aren’t quite how the finished item will be, no problem. Our post-production team can find solutions to almost any amends you need to make.

Our creative team are amongst the best in the world for visual imagery, adding that extra dimension to your product photography.

Special effects, exotic or dramatic backdrops, we can create images that mean there need be no limit to your imagination.

Client Login and After Service Care

Once your images are ready, they are uploaded to our secure client log in server, which only you will have password access to.

Your files are held here to allow you to download them to store on your own systems.

Delivering your images is not the end of the story though. If you need anything after your job is complete our Customer Service team is here, happy to help.

Studio Hire

If you have a Photographer and equipment you currently work with and all you need is a studio, we can help with that too.

We have a private closed studio that is available to hire, whether you are looking for half a day, or weeks at a time, get in touch to check availability and take advantage of our space.

Notice for our lingerie customers: Please make sure you read our page about the breast and bra sizes.